Privacy Policy

PLEADE, online store and mediation, d.o.o.
Bodrež 39, 3231 Grobelno
Region number: 7103913000
Tax number: SI 93875002
e-mail: pleade.doo@gmail.com
(hereinafter: operator)

1. Purpose of Privacy Policy

This privacy policy defines how the operator collects, processes and protects the personal data of website users and customers.

By using the website, the user confirms that he agrees with this policy.

2. What data do we collect

The administrator can collect the following personal data:

– First Name and Surname
– Address (for delivery)
– E-mail address
– Phone number
– Info for issuing an invoice
– Order information
– IP address and information about the website

3. Purpose of data processing

We use personal data to:

– Processing and delivering orders
– Communicating with the customer (order confirmation, notifications)
– issuing an invoice
– Resolving complaints
– Improve user experience
– Sending notifications and newsletters (if the user gives consent)

4. Legal basis for processing

We process personal data on the basis of:

– Contract implementation (purchase of products)
– legal obligations (accounting)
– of legitimate interest (website operation)
– User’s consents (newsletter, marketing)

5. Data storage

We keep the data:

– as long as it takes to execute a contract
– In accordance with statutory deadlines (e.g. invoices – 10 years)
– until consent is revoked (for marketing)

6. providing data to third parties

We may provide information:

– to delivery services (for delivery of orders)
– to IT service providers (Hosting, WordPress)
– to e-mail marketing providers (e.g. Mailchimp)
– to accounting services

All partners respect the protection of personal data.

7. Cookies

The website uses cookies for:

– Website operation
– Analytics (eg Google Analytics)
– Improve user experience

The user can limit or delete cookies at any time in his browser.

8. User Rights

The user has the right to:

– Insights your data
– Data correction
– Deletion (‘right to be forgotten’)
– processing limits
– Data portability
– objection to processing

The request can be sent to: pleade.doo@gmail.com

9. Data Security

The controller uses appropriate technical and organizational measures to protect data from:

– unauthorized access
– Abuse
– Loss loss

10. Policy Changes

The administrator reserves the right to change the privacy policy.
The changes will be published on the website.

11. Contact

For all privacy questions:

📧 pleade.doo@gmail.com
📞 041 651 333

validity

This policy is valid from 1.1.2026 on.